Fablo is your best opportunity as a restaurant to reach out to a massive community of foodies. Listed below are a few things that should be kept in mind by you as a Seller. These guidelines will be beneficial for you in long run and will help you to achieve your goals as a Seller on Fablo. These guidelines will also help Fablo to deliver unmatched customer experience.
For workings to be easy, restaurant listings must be as user-friendly as possible.
The restaurant name should be the same as that of the board outside of your restaurant.
Avoid writing the tagline with restaurant name as it creates difficulty in research.
The restaurant owner is required to mention all the features it has so that it is easier for the user to find which restaurant suits them best. Add the tag of Available Cuisines, Pure Veg, Vegan, and Non-vegetarian so as to let the customer know where to order from.
Your menu is your best chance to get to the reach you desire because most of the users who want to order food rely on the menu provided.
Make sure the pictures you upload of your menu and Items, must be clear and high quality.
The menu must have prices mentioned because we believe in transparency with our users.
Photos give the user a brief idea of what they are ordering, where are they ordering from and how is it going to taste. Pleasing images increase the chances of the customer’s ordering by many folds.
Avoid putting images with people in them.
Put only originally clicked images, don’t put images that you have purchased from any paid websites because they do not depict the true nature of food or restaurant.
Do not put images with logos and social media handles.
Keep a regular check on the availability of the items you have listed in your menu.
Update your menu regularly in order to add any new item or to remove any item which you have discontinued.
Do not tolerate any demands of customers who ask for benefits by threatening of bad reviews or ratings.
In any instance of the above condition contact Fablo immediately with the accurate details of the user and we will take the necessary actions against the user.
Fablo will not be responsible for any questionable activities by your restaurant.
Serving things that aren’t permitted
serving alcohol to minors,
staying open later than permitted
The business has to hold responsibility for its acts.
Reviews act as a grade of how our services, they help us improve on our weak points and it will be beneficial for us in long run. In order to maintain the quality of services and for the satisfaction of our users, the sellers are advised to strictly follow the following mandates.
Manipulating the reviewers or your audience is strictly prohibited.
Solicitation is strictly prohibited.
Offering any sort of compensation for reviews.
Offering incentives or favours to reviewer in order to get bad reviews removed is strictly prohibited.
Don’t work with PRs to improve or fix your reviews/ratings.
Do not offer freebies, discounts, or payments in exchange for reviews.
Try to improve reviews by giving a great customer experience.
If by any means we come across evidence of you indulging in the solicitation, we will send a disclaimer on your restaurant’s page, informing the fablo community that your reviews are suspicious or it may also result in the suspension of your Seller Account and Your Outlet.
